Effective Date: September 15, 2026

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PCA Medical Group (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when communicating with us through SMS/text messaging.

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This SMS/Text Messaging Privacy Policy explains how we collect, use, and protect information associated with text messages sent to or received from our business telephone numbers.

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1. Information We Collect

When you communicate with us by text message, we may collect and retain information including:

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• Your name and telephone number;

• The content of text messages and MMS messages exchanged with us;

• The date and time of messages;

• Information necessary to identify and manage your communications with us; and

• Other information you voluntarily provide through text messaging.

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We may also receive limited technical or delivery information from our telecommunications and messaging service providers, including RingCentral, Inc., as necessary to deliver and manage text messages.

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2. How We Use Text Messaging Information

We may use information collected through text messaging to:

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• Respond to questions, requests, and inquiries;

• Communicate regarding our products, services, accounts, appointments, applications, employment opportunities, payroll, staffing, or other business-related matters;

• Provide customer, employee, applicant, or business support;

• Confirm or follow up on communications or requests;

• Send notifications, reminders, and other messages related to services you have requested;

• Maintain business records and comply with applicable legal, regulatory, and contractual requirements; and

• Protect the security and integrity of our business and communications systems.

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We will not use your text message information for purposes unrelated to the communication or business relationship without appropriate authorization or as otherwise permitted by law.

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3. SMS Consent

Where required by applicable law, we will obtain appropriate consent before sending certain types of text messages.

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Your consent to receive text messages is not a condition of purchasing goods or services from us unless expressly stated otherwise and permitted by applicable law.

 

Message frequency may vary depending on the nature of our communications.

 

Message and data rates may apply depending on your wireless carrier and mobile plan.

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4. Opting Out

You may opt out of receiving text messages from us at any time by replying STOP to a text message from us.

 

After you send “STOP,” we may send a final message confirming that you have been unsubscribed. You will no longer receive text messages from that number unless you subsequently provide consent to receive them again or the message is otherwise permitted by applicable law.

 

You may also contact us directly using the contact information provided below to request that we discontinue text communications.

 

You may reply HELP for assistance with text messaging.

 

Please understand that opting out of certain text messages may limit our ability to communicate with you through SMS. We may continue to communicate with you through other available methods, such as telephone, email, or postal mail, when appropriate.

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5. Sharing of Information

We do not sell or rent your personal information or text message information to third parties.

 

We may share information with trusted service providers that assist us in operating our business and providing communications services, including telecommunications, messaging, technology, hosting, and customer-support providers.

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For example, we use RingCentral as a communications platform to provide certain telephone and SMS/text messaging services.

 

These service providers are permitted to use information only as necessary to provide services to us, maintain our communications systems, comply with legal requirements, or perform other authorized business functions.

 

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, property, employees, customers, users, or the security of our systems.

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6. Text Message Content

Text messages exchanged with us may be retained as business records and may be accessible to authorized employees, administrators, and service providers who require access for legitimate business purposes.

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We take reasonable measures to limit access to text message information to individuals who have a legitimate business need to access it.

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However, no electronic communication system can be guaranteed to be completely secure.

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7. Children's Privacy

Our SMS/text messaging services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our SMS/text messaging services.

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8. Data Retention

We retain text message information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal, regulatory, accounting, or reporting requirements.

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Retention periods may vary depending on the nature of the communication and the applicable legal or business requirements.

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9. Changes to This Policy

We may update this SMS/Text Messaging Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or communications services.

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Any updated policy will be posted with a revised effective date.

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10. Contact Us

If you have questions about this SMS/Text Messaging Privacy Policy or our use of text messaging, please contact us:

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PCA MEDICAL GROUP

Address: 4347 Phelan Blvd, Ste 101, Beaumont, TX 77707
Phone: 409.767.9285
Email: info@pcamedgroup.com

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SMS Terms

By opting in to receive text messages from PCA MEDICAL GROUP, you acknowledge that message frequency may vary and that message and data rates may apply. You may opt out at any time by replying STOP and request assistance by replying HELP.

 

Your consent to receive marketing text messages is not required as a condition of purchasing goods or services.